> ## Documentation Index
> Fetch the complete documentation index at: https://support.rallies.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Download Your Data

> Learn how to request and download a copy of all your personal data from Rallies.ai.

# Download Your Data

You have the right to access your personal data. Here's how to request and download a copy of everything Rallies stores about you.

## What's Included

Your data export includes:

### Account Information

* Profile details (name, email, settings)
* Account creation date
* Subscription history

### Usage Data

* AI conversation history
* Search history
* Feature usage logs

### Investment Data

* Watchlists and stocks tracked
* Price alerts you've set
* Portfolio holdings (if added)
* Performance history

### Preferences

* Notification settings
* Display preferences
* Connected accounts

## How to Request Your Data

### On Web

1. Go to **Settings → Account** or **Settings → Privacy**
2. Scroll to **"Your Data"** or **"Data Export"**
3. Click **"Request Data Export"**
4. Confirm your request

### Processing Time

* **Typical:** 24-48 hours
* **Maximum:** 7 days for complex requests
* **Notification:** You'll receive an email when ready

## Downloading Your Data

Once your export is ready:

1. You'll receive an email notification
2. Click the link in the email (valid for 7 days)
3. Or go to **Settings → Your Data → Download**
4. Click **"Download"** to get your files

## Export Format

Your data is provided as:

* **Format:** ZIP file containing JSON and/or CSV files
* **Size:** Varies based on your usage
* **Readable:** Can be opened in any text editor or spreadsheet

### File Structure

```
rallies-data-export/
├── account.json         # Profile and settings
├── conversations.json   # AI chat history
├── watchlists.csv       # Your watchlists
├── alerts.csv           # Price alerts
├── portfolio.csv        # Holdings (if applicable)
└── activity.json        # Usage history
```

## Data Retention

When you request your data:

* **Export available for 7 days** - Download before it expires
* **Original data unchanged** - Export doesn't delete anything
* **Request again anytime** - No limit on data requests

## Using Your Exported Data

Your data is yours to use however you want:

* **Personal records** - Keep for your own reference
* **Transfer** - Move to another service
* **Analysis** - Review your investing patterns
* **Deletion** - If you want us to delete it after export

## Delete After Export

If you want to delete your account after exporting:

1. Download your data
2. Verify the export is complete
3. [Delete your account →](/account/delete-account)

Note: Account deletion is permanent and cannot be undone.

***

## Frequently Asked Questions

### How often can I request my data?

There's no limit, but please allow 30 days between requests to avoid system strain.

### What format is the data in?

Primarily JSON and CSV files. JSON for complex data, CSV for tabular data like watchlists.

### Is the data encrypted?

Your download link is secure and temporary. Once downloaded, the files are not encrypted—keep them safe.

### What if my export takes longer than expected?

Large accounts with extensive history may take up to 7 days. Contact support if you haven't received it after a week.

### Can I request specific data only?

Currently, we provide a complete export. You can filter the files after downloading.

***

## Related Articles

* [Deleting Your Account](/account/delete-account)
* [Privacy Policy Summary](/legal/privacy-summary)
* [Managing Notification Preferences](/account/notifications)
* [How to Contact Support](/support/contact)