> ## Documentation Index
> Fetch the complete documentation index at: https://support.rallies.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Understanding Your Rallies Invoice

> Learn how to read your Rallies.ai subscription invoice, understand each charge and billing line item, and download invoices for expense reports or tax records.

# Understanding Your Invoice

After each payment, Rallies sends you an invoice via email. Here's how to understand what's on it and how to access your billing history.

## What's on Your Invoice

Each invoice includes:

| Field              | Description                               |
| ------------------ | ----------------------------------------- |
| **Invoice Number** | Unique identifier for this invoice        |
| **Invoice Date**   | When the charge was processed             |
| **Billing Period** | The dates your subscription covers        |
| **Description**    | Plan name (e.g., "Rallies Pro - Monthly") |
| **Amount**         | Total charged                             |
| **Payment Method** | Last 4 digits of the card used            |
| **Status**         | Paid, Pending, or Failed                  |

## Viewing Your Invoices

### On Web

1. Click your **profile icon** → **Settings**
2. Go to **"Billing"**
3. Click **"Billing History"** or **"View Invoices"**
4. Click any invoice to view details

### On Mobile

1. Tap **Settings** → **Subscription**
2. Tap **"Billing History"**
3. Select an invoice to view

## Downloading Invoices

To download a PDF invoice:

1. Go to **Settings → Billing → Billing History**
2. Find the invoice you need
3. Click **"Download PDF"** or the download icon
4. Save the file to your device

You can download invoices for:

* Tax records
* Expense reports
* Reimbursement requests

## Common Invoice Items

### Rallies Pro - Monthly

Your monthly Pro subscription charge.

### Rallies Pro - Annual

Your annual Pro subscription charge (covers 12 months).

### Prorated Credit

A credit applied when you switch plans mid-cycle.

### Prorated Charge

A partial charge when upgrading mid-cycle (you only pay for remaining days).

## Invoice Email Not Received?

If you didn't get your invoice email:

1. **Check spam/junk folder** - Invoices may be filtered
2. **Verify your email** - Make sure it's correct in Settings
3. **Add us to contacts** - Whitelist [receipts@rallies.ai](mailto:receipts@rallies.ai)
4. **Download from Settings** - Access invoices directly in the app

[Not receiving emails? →](/troubleshooting/not-receiving-emails)

## Discrepancies on Your Invoice

If something looks wrong:

1. **Check the billing period** - Make sure dates match your expectation
2. **Review plan changes** - Did you upgrade or downgrade?
3. **Look for prorations** - Mid-cycle changes create partial charges/credits
4. **Contact support** - We'll investigate any billing issues

[Report a billing issue →](/troubleshooting/charged-incorrectly)

***

## Frequently Asked Questions

### How long are invoices available?

Your complete billing history is available for as long as you have a Rallies account.

### Can I get invoices sent to a different email?

Invoices are sent to your account email. To change this, update your email in Settings.

### Do invoices show my full card number?

No. For security, invoices only show the last 4 digits of your payment method.

### Can I get a consolidated annual invoice?

If you're on a monthly plan and need an annual summary for tax purposes, contact support and we can provide one.

***

## Related Articles

* [Billing Cycles & Renewal Dates](/billing/billing-cycles)
* [Updating Your Payment Method](/billing/update-payment)
* [I Was Charged Incorrectly](/troubleshooting/charged-incorrectly)
* [Refund Policy](/billing/refund-policy)