> ## Documentation Index
> Fetch the complete documentation index at: https://support.rallies.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Using Promo Codes

> Learn how to apply promotional codes to your Rallies subscription and troubleshoot common issues.

# Using Promo Codes

Have a promo code? Here's how to apply it to your Rallies subscription for a discount.

## How to Apply a Promo Code

### During Signup

1. Start the signup or upgrade process
2. Look for **"Have a promo code?"** or a promo code field
3. Enter your code exactly as provided
4. Click **"Apply"**
5. Verify the discount appears before confirming

### After Signup (Existing Customers)

1. Go to **Settings → Billing**
2. Click **"Apply Promo Code"** or **"Redeem Code"**
3. Enter your code
4. Click **"Apply"**
5. The discount applies to your next billing cycle

## Where to Find Promo Codes

Rallies promo codes are distributed through:

* **Email newsletters** - Subscribe to stay informed
* **Social media** - Follow us on [X/Twitter](https://x.com/ralliesai)
* **Partner promotions** - Financial newsletters, podcasts, etc.
* **Seasonal campaigns** - Black Friday, New Year, etc.
* **Referral programs** - Get codes for referring friends

## Types of Promo Codes

| Code Type          | How It Works                     |
| ------------------ | -------------------------------- |
| **Percentage off** | e.g., 20% off your first month   |
| **Fixed amount**   | e.g., \$10 off your subscription |
| **Free months**    | e.g., First month free           |
| **Extended trial** | e.g., 14-day trial instead of 7  |

## Promo Code Rules

Most promo codes have restrictions:

* **One per account** - Can't stack multiple codes
* **New customers only** - Some codes don't work for existing subscribers
* **Expiration dates** - Codes expire after a certain date
* **Single use** - Most codes can only be used once
* **Specific plans** - Some codes only apply to monthly or annual

## Troubleshooting Promo Codes

### "Invalid Code"

* Check for typos (codes are case-sensitive)
* Remove any spaces before or after
* Verify the code hasn't expired
* Make sure you meet eligibility requirements

### "Code Already Used"

* Each code typically works once per account
* If you've used it before, it won't work again
* Contact support if you believe this is an error

### "Code Not Applicable"

* The code may be for new customers only
* It might only apply to specific plans (monthly vs annual)
* Your account type may not be eligible

### "Code Expired"

* Promo codes have expiration dates
* Check if there's a newer promotion available
* Expired codes cannot be reactivated

### Discount Not Showing

1. Make sure you clicked "Apply"
2. Check that the discount appears in the total
3. Try removing and re-entering the code
4. Refresh the page and try again

## Promo Code for iOS/Android

If you subscribed through the App Store or Google Play:

* **Apple subscriptions:** Promo codes must be entered during initial signup in the app, or you may need to cancel and re-subscribe through web
* **Google subscriptions:** Similar limitations apply

For the best promo code experience, subscribe through our website.

## Referral Codes

Have a friend on Rallies? Ask for their referral code:

* **You get:** Discount on your subscription
* **They get:** Credit toward their subscription
* **How:** Enter their code during signup

[Learn more about referrals →](/support/contact)

***

## Frequently Asked Questions

### Can I apply a code after I've already subscribed?

Sometimes. If the code allows it, you can apply it in Settings → Billing for your next billing cycle. Some codes are new-customer-only.

### Can I use multiple promo codes?

No, only one promo code can be applied per subscription.

### My code worked but the price looks wrong

Some codes apply to the first month/year only, then regular pricing continues. Check the code's terms for details.

### Where can I get a promo code?

Sign up for our newsletter, follow us on social media, or check if any financial content creators you follow have partner codes.

### Can customer support give me a promo code?

Support agents generally cannot create or provide promo codes, but they can help troubleshoot if a valid code isn't working.

***

## Related Articles

* [How to Upgrade Your Plan](/billing/upgrade)
* [Understanding Our Subscription Plans](/billing/plans)
* [Free Trial Information](/billing/trial)
* [How to Contact Support](/support/contact)