# Rallies Support Center

> Documentation for Rallies.ai - an AI-powered stock research platform that helps investors make informed decisions with real-time data, financial analysis, and AI-driven insights.

## Getting Started

- [Welcome to Rallies Support](/): Find answers, troubleshoot issues, and learn how to use Rallies.ai
- [What is Rallies.ai?](/getting-started/what-is-rallies): Learn what Rallies.ai is, how our AI Research Assistant helps you research stocks
- [Creating Your Account](/getting-started/create-account): Sign up for Rallies.ai and create your free account
- [Verifying Your Email](/getting-started/verify-email): Verify your email address to complete account setup
- [Quick Start Guide](/getting-started/quick-start): Get started with Rallies.ai in minutes

## Account

- [Changing Your Email Address](/account/change-email): Update the email address associated with your Rallies account
- [Changing Your Password](/account/change-password): Update your Rallies account password
- [Resetting a Forgotten Password](/account/reset-password): Recover access to your account if you forgot your password
- [Two-Factor Authentication (2FA)](/account/two-factor-authentication): Add an extra layer of security to your Rallies account
- [Linking Social Accounts](/account/link-social): Connect Google or Apple for easier login
- [Account Security Best Practices](/account/security-best-practices): Tips to keep your Rallies account secure
- [Managing Notifications](/account/notifications): Control which notifications you receive from Rallies
- [Email Preferences](/account/email-preferences): Manage your email subscription preferences
- [Downloading Your Data](/account/download-data): Export your Rallies data including watchlists and portfolio
- [Deleting Your Account](/account/delete-account): Permanently delete your Rallies account and data

## Billing & Subscription

- [Understanding Our Subscription Plans](/billing/plans): Compare Rallies Free and Pro subscription options
- [Free vs. Premium: Feature Comparison](/billing/free-vs-premium): Detailed comparison of features available on Free and Pro tiers
- [How to Upgrade Your Plan](/billing/upgrade): Upgrade from Free to Pro for unlimited AI and premium features
- [Free Trial Information](/billing/trial): Learn about the Rallies Pro free trial
- [Using Promo Codes](/billing/promo-codes): Apply promotional codes to get discounts on Rallies Pro
- [How to Cancel Your Subscription](/billing/cancel): Cancel your Rallies Pro subscription
- [Downgrading Your Plan](/billing/downgrade): Switch from Pro to Free tier
- [Pausing Your Subscription](/billing/pause): Temporarily pause your Rallies Pro subscription
- [What Happens When I Cancel?](/billing/what-happens-after-cancel): Understand what changes when your Pro subscription ends
- [Restarting a Cancelled Subscription](/billing/restart-subscription): Reactivate your Rallies Pro subscription after canceling
- [Billing Cycles & Renewal Dates](/billing/billing-cycles): Understand how billing cycles work and when you'll be charged
- [Changing Your Billing Cycle](/billing/change-cycle): Switch between monthly and annual billing
- [Updating Your Payment Method](/billing/update-payment): Update your credit card or payment method for Rallies Pro
- [Accepted Payment Methods](/billing/payment-methods): Learn what payment methods Rallies accepts for subscriptions
- [Understanding Your Invoice](/billing/invoices): Learn how to read your Rallies invoice and billing history
- [Downloading Receipts & Invoices](/billing/download-receipts): Download receipts and invoices for expense reports or taxes
- [Failed Payment Troubleshooting](/billing/failed-payment): Learn why payments fail and how to resolve billing issues
- [How to Request a Refund](/billing/request-refund): Request a refund for your Rallies subscription
- [Refund Policy](/billing/refund-policy): Understand the Rallies.ai refund policy

## AI Assistant

- [How the AI Research Assistant Works](/ai-assistant/how-it-works): Learn how the Rallies AI works, what data sources it uses, and how it generates answers
- [What Can I Ask the AI? (Use Cases)](/ai-assistant/what-to-ask): Discover what you can ask the AI for stock analysis, portfolio review, and learning
- [Getting Better Answers: Prompt Tips](/ai-assistant/prompt-tips): Get more useful answers from the AI with prompting techniques
- [Understanding AI Limitations](/ai-assistant/limitations): Understand what the AI can and can't do, and how to get the most accurate results
- [Why the AI Can't Give Buy/Sell Recommendations](/ai-assistant/no-recommendations): Understand why the AI cannot give personalized investment advice
- [Using AI for Stock Analysis](/ai-assistant/stock-analysis): Learn how to use AI for comprehensive stock analysis
- [Deep Research Mode](/ai-assistant/deep-research): Get comprehensive 100-point analysis on any stock in about 60 seconds
- [AI Rate Limits & Usage Caps](/ai-assistant/rate-limits): Understand usage limits for the AI Research Assistant
- [Premium AI Features](/ai-assistant/premium-features): Discover enhanced AI capabilities available to Pro subscribers
- [Reporting Inaccurate AI Responses](/ai-assistant/report-issues): Learn how to report when the AI gives wrong information

## Research Tools

- [Understanding Stock Pages](/research/stock-pages): Learn how to use stock pages with Digest, Fundamentals, Funds, Politicians, and Analysts tabs
- [Understanding Financial Statements](/research/financial-statements): Learn how to read income statements, balance sheets, and cash flow statements
- [Reading Stock Charts](/research/charts): Learn how to interpret stock charts and technical indicators
- [What Analyst Ratings Mean](/research/analyst-ratings): Understand buy, sell, and hold ratings from Wall Street analysts
- [Explore & Discover](/research/explore): Browse hedge fund portfolios, politician trades, and themed stock collections
- [Using the Stock Screener](/research/screener): Find stocks using plain English with the AI-powered screener
- [Advanced Screener Filters](/research/advanced-filters): Use precise metric filters and custom ranges in the screener
- [Saving and Managing Screens](/research/saved-screens): Save, edit, and organize your stock screens

## Watchlists

- [Creating Your First Watchlist](/watchlists/create-watchlist): Learn how to create and manage watchlists to track stocks
- [Adding & Removing Stocks from Watchlists](/watchlists/add-remove-stocks): Manage stocks in your watchlists on web and mobile
- [Organizing Multiple Watchlists](/watchlists/organize): Tips for organizing and managing multiple watchlists effectively
- [Watchlist Tips & Best Practices](/watchlists/tips): Get the most out of watchlists with proven tips and best practices
- [Setting Up Price Alerts](/watchlists/price-alerts): Get notified when stocks hit your target prices
- [Types of Price Alerts](/watchlists/alert-types): Explore different types of price alerts available
- [Why Didn't I Get My Alert?](/watchlists/why-no-alert): Troubleshoot missed price alerts

## Portfolio

- [Setting Up Your Portfolio](/portfolio/setup): Set up portfolio tracking with brokerage connection or manual entry
- [Adding Holdings Manually](/portfolio/add-manually): Manually add stocks to your portfolio without connecting a brokerage
- [Editing and Removing Holdings](/portfolio/edit-holdings): Edit, update, or remove stock holdings in your portfolio
- [Connecting Your Brokerage Account](/portfolio/connect-brokerage): Connect your brokerage for automatic portfolio syncing
- [Supported Brokerages](/portfolio/supported-brokerages): See which brokerage accounts can be connected to Rallies
- [Troubleshooting Brokerage Connection](/portfolio/connection-issues): Fix issues connecting your brokerage account
- [Understanding Portfolio Performance](/portfolio/performance): Track and understand your portfolio performance and returns
- [Portfolio Allocation Analysis](/portfolio/allocation): Understand your portfolio's diversification and allocation
- [Portfolio Data Security](/portfolio/security): Learn how Rallies protects your portfolio data
- [Portfolio Troubleshooting](/portfolio/troubleshooting): Fix common issues with your portfolio

## Data & Sources

- [About Our Data Sources](/data/data-sources): Learn where Rallies.ai gets its financial data
- [Data Coverage & Limitations](/data/coverage): Understand what markets and data types Rallies covers
- [Data Freshness & Update Frequency](/data/update-frequency): Learn how often different types of data are updated

## Mobile App

- [Downloading the Mobile App](/mobile/download): Download the Rallies.ai mobile app for iPhone and Android
- [Setting Up the Mobile App](/mobile/setup): Configure the mobile app after installation
- [Mobile App Features](/mobile/features): Explore features of the mobile app including push notifications and widgets
- [Mobile App Troubleshooting](/mobile/troubleshooting): Fix common issues with the mobile app on iOS and Android

## AI Arena

- [What is the AI Arena?](/ai-arena/overview): Watch AI models (Gemini, GPT, Claude, Grok) compete in simulated stock picking with $100K portfolios
- [Following AI Models](/ai-arena/following-models): Track AI models, see their picks, and get notified of trades
- [Understanding Model Performance](/ai-arena/performance): Learn how to interpret AI model metrics like return %, win rate, and P&L
- [AI Arena Notifications](/ai-arena/notifications): Set up daily trade notifications via email (Pro feature)

## Troubleshooting

- [I Can't Log In to My Account](/troubleshooting/cant-log-in): Fix common login issues including forgotten passwords
- [I'm Not Receiving Emails from Rallies](/troubleshooting/not-receiving-emails): Fix email delivery issues including alerts and verification emails
- [The Page Won't Load / Blank Screen](/troubleshooting/page-wont-load): Fix loading issues and blank screens
- [Browser Compatibility Issues](/troubleshooting/browser-compatibility): Learn which browsers work best with Rallies
- [Clearing Cache & Cookies](/troubleshooting/clear-cache): Clear browser cache and cookies to fix common issues
- [Data Isn't Loading or Updating](/troubleshooting/data-not-updating): Fix issues with stock data or portfolio not loading
- [AI Isn't Responding](/troubleshooting/ai-not-responding): Fix issues when the AI isn't responding to questions
- [Push Notifications Not Working](/troubleshooting/push-not-working): Troubleshoot push notification delivery issues
- [Payment Failed / Card Declined](/troubleshooting/payment-failed): Fix payment failures and declined cards
- [I Was Charged Incorrectly](/troubleshooting/charged-incorrectly): Report incorrect charges and get refunds for billing errors
- [Known Issues & Status Page](/troubleshooting/status): Check for known outages and service disruptions

## Legal

- [Important Disclaimer: We Are Not Investment Advisors](/legal/disclaimer): Understand what Rallies provides and our limitations
- [Privacy Policy](/legal/privacy-policy): Complete privacy policy for Rallies.ai
- [Privacy Policy Summary](/legal/privacy-summary): Plain-language summary of how we handle your data
- [Terms of Service](/legal/terms-of-service): Complete terms of service governing use of Rallies.ai
- [Terms of Service Summary](/legal/terms-summary): Plain-language summary of the Terms of Service
- [How We Handle Your Data](/legal/data-handling): User-friendly guide to how we protect your data

## Support

- [How to Contact Support](/support/contact): Learn how to contact our support team
- [What to Include in a Support Request](/support/what-to-include): Get faster help by including the right information
- [Support Hours & Response Times](/support/response-times): Learn when support is available and response times
- [Escalating an Issue](/support/escalate): Learn when and how to escalate a support issue
- [Providing Feedback & Suggestions](/support/feedback): Share feedback and suggest new features