What Happens When I Cancel?
Thinking about canceling or already canceled? Here’s exactly what to expect—when it happens, what you keep, what you lose, and how to come back if you change your mind.The Short Version
- Your data is never deleted. Watchlists, portfolios, chat history—all safe.
- You keep Pro access until your current billing period ends.
- Then you move to the Free tier with limited features but the same account.
- You can resubscribe anytime to get Pro back instantly.
Timeline: What Happens When
When You Click “Cancel”
Immediately:- You receive a confirmation email
- Your subscription is flagged to not renew
- No refund is issued (you’ve paid for the current period)
- Nothing else changes yet
Until Your Billing Period Ends
This could be days or weeks, depending on when you cancel. You still have full Pro access:- Unlimited AI queries
- Real-time market data
- Deep Research Mode
- Unlimited watchlists and alerts
- Multiple portfolios
- Advanced analytics
- All other Pro features
On Your Renewal Date
This is when your Pro access actually ends. Your account converts to Free tier:- AI queries become limited (weekly cap)
- Data switches to 15-minute delayed
- Deep Research Mode disabled
- Watchlists limited to 3 (existing ones remain, but you can’t add more)
- Alerts limited to 5 (existing ones remain, but you can’t add more)
- Portfolio limited to 1 (you choose which to keep active)
- Advanced analytics disabled
- Export disabled
What Happens to Your Data
Data That’s Preserved Forever
| Data Type | What Happens |
|---|---|
| Watchlists | All kept. If you have more than 3, you can view them but can’t add new ones until under the limit. |
| Price alerts | All kept. If you have more than 5, they remain active but you can’t add new ones. |
| Portfolios | All kept. If you have multiple, you choose which one to keep active on Free. |
| Chat history | All preserved. You can still view past conversations. |
| Account settings | All preserved. |
| Connected brokerages | Stay connected. |
Data Limitations on Free Tier
You don’t lose data, but you may lose access to some of it: Watchlists: If you have 6 watchlists, you keep all 6 but can’t create a 7th until you delete some or upgrade. Alerts: If you have 20 alerts, they all stay active. But if you delete one, you can’t go back above 5 unless you upgrade. Portfolios: You’ll need to select one portfolio as your “active” portfolio. Others are stored but not displayed or analyzed until you upgrade again.What You Lose Access To
| Pro Feature | On Free Tier |
|---|---|
| Unlimited AI queries | Limited weekly queries |
| Real-time data | 15-minute delayed |
| Deep Research Mode | Not available |
| Unlimited watchlists | Up to 3 |
| Unlimited alerts | Up to 5 |
| Multiple portfolios | 1 active portfolio |
| Advanced portfolio analytics | Basic analytics |
| Full AI Arena access | View only |
| Data export | Not available |
| Priority support | Standard support |
What If I Cancel During a Trial?
If you cancel a free trial before it ends: On Web:- You’ll lose Pro access immediately (or at trial end, depending on timing)
- You won’t be charged
- Cancel at least 24 hours before trial ends
- Apple may still give you access until the trial end date
- You won’t be charged
- Cancel anytime before trial ends
- You may keep access until the trial end date
- You won’t be charged
Coming Back After Canceling
Changed your mind? You can resubscribe anytime. To resubscribe:- Go to Settings → Subscription
- Click “Upgrade to Pro” or “Resubscribe”
- Choose your plan (monthly or annual)
- Complete payment
- Pro access activates immediately
- All your data is right where you left it
- You start a fresh billing cycle
Cancellation Didn’t Work?
If you canceled but are still being charged:-
Check which platform you subscribed through
- Web: Check Settings → Subscription for card details
- iOS: Cancel must be done through Apple Settings
- Android: Cancel must be done through Google Play
-
Verify cancellation was confirmed
- Look for confirmation email
- Check Settings → Subscription for “Cancels on” status
-
Check for multiple accounts
- You might have subscriptions on different accounts
Deleting Your Account vs. Canceling
Canceling ends your paid subscription but keeps your account and data. Deleting your account permanently removes everything—your account, data, history, all of it. If you want to delete your account entirely (not just cancel): How to delete your account →⚠️ Warning: Account deletion is permanent and cannot be undone. Cancel first and make sure that’s what you actually want.