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Billing Cycles & Renewal Dates

Your Rallies subscription renews automatically based on when you first subscribed. Here’s how billing cycles work.

How Billing Cycles Work

Monthly Subscriptions

  • Cycle length: 30 days from your signup date
  • Renewal: Automatic on the same date each month
  • Example: If you subscribed on January 15, you’ll be billed on the 15th of each month

Annual Subscriptions

  • Cycle length: 365 days from your signup date
  • Renewal: Automatic on the same date each year
  • Savings: Annual plans save approximately 17% compared to monthly billing

Finding Your Renewal Date

On Web

  1. Click your profile icon in the top right
  2. Select “Settings”
  3. Go to “Billing” or “Subscription”
  4. Your renewal date is displayed under “Next billing date”

On Mobile

  1. Tap “Settings” (gear icon)
  2. Tap “Subscription”
  3. View your renewal date at the top of the screen

What Happens on Renewal

On your renewal date:
  1. Payment is processed using your saved payment method
  2. Receipt is sent to your email
  3. Subscription continues with no interruption
  4. New billing cycle begins
If your payment fails, we’ll:
  • Retry the charge after 24 hours
  • Send you an email notification
  • Give you a grace period to update your payment method
Update your payment method →

Changing Your Billing Cycle

Switch from Monthly to Annual

  1. Go to Settings → Billing
  2. Click “Switch to Annual”
  3. You’ll receive a prorated credit for your current month
  4. The annual subscription starts immediately

Switch from Annual to Monthly

  1. Go to Settings → Billing
  2. Click “Switch to Monthly”
  3. The change takes effect at your next renewal date
  4. You’ll keep annual pricing until then

Prorated Billing

When you upgrade mid-cycle, we use prorated billing:
  • What it means: You only pay for the remaining days in your cycle
  • How it works: We calculate the daily rate and charge accordingly
  • Example: Upgrading 15 days into a 30-day cycle means you pay 50% of the upgrade cost

Viewing Billing History

To see past charges and invoices:
  1. Go to Settings → Billing
  2. Click “Billing History” or “Invoices”
  3. View or download any past invoice
Understanding your invoice →

Frequently Asked Questions

What if my renewal date falls on the 31st?

If you subscribed on the 31st and a month doesn’t have 31 days, you’ll be billed on the last day of that month.

Can I change my billing date?

Currently, billing dates are set based on your original signup date and cannot be changed. Contact support if you have specific needs.

Will I be notified before renewal?

Yes, we send a reminder email 3 days before your annual renewal. Monthly subscribers are not sent reminders but receive receipts after each charge.